clients served
calls handled
work hours saved
After 10 years and 4 million calls, Inside Out has perfected the art of turning every phone conversation into a business opportunity. Our human receptionists don't just answer calls—they build the relationships that grow law firms.

We Design Your Call Strategy
In just 20 minutes, we'll analyze your business, identify missed revenue opportunities, and design a custom call strategy that turns every conversation into a customer relationship. No generic scripts—everything is tailored to your brand and goals.

We Perfect Your Phone Prescence
Within 48 hours, your dedicated human receptionists master your business inside and out. We train them on your services, pricing, personality, and customer approach—so they sound like your best employee, not an outsourced service.

We Start Capturing Every Lead
One simple phone forwarding setup and you're live. Our trained professionals immediately start capturing every lead, booking qualified appointments, and building customer relationships that drive revenue—while you focus on growing your business.

Monitor Your Success
Every conversation becomes actionable intelligence. Our detailed call summaries include lead quality, urgency level, next steps, and revenue potential—so you can prioritize high-value opportunities and never let a hot prospect slip away.

Answer Every Call Like Your Best Employee
Never miss a case, never lose a client.
Your callers speak with a live, professional receptionist trained on your firm’s intake process. We handle legal inquiries with care—keeping prospects engaged, informed, and moving toward a booked consultation or case evaluation.

Fill Your Calendar With Qualified Appointments
Fill your calendar without lifting a finger.
We schedule consultations, follow-ups, and intake calls with precision. Your attorneys focus on legal work—we’ll handle availability, bookings, and confirmations in real time.

Always Stay Informed
Stay informed without the inbox overload.
After every call, we send a concise summary with who called, why, and what action was taken. You’ll always know what’s happening—even when you’re in court or heads down on a case.

No questions asked! We're extremely confident that you'll love our service, so we welcome you to try it for 30 days completely risk free.
We provide a boutique answering service in which a small group of receptionists answer your inbound calls, speak with customers, book appointments and place outbound calls on your behalf. Think of us as an outsourced receptionist that can perform the same tasks an in-person receptionist can.
Nope! That's one of the beauties of our service. You can scale up/down as needed and even stop using it seasonally. We provide complete flexibility.
It's very simple. It is a monthly subscription in which you pay by the minute based on your usage. If we aren't on the phone actively making you money, you aren't paying us.
English and Spanish.
Yes! This is very easy and simple to do.
We provide coverage 24/7/365.
Absolutely! Some of our clients will give us a list of past customers to check-in with or to provide special promotions to. We can also call leads that inquire about your service
"My clients only want to talk to me or another attorney"
Your time is best spent on high-value legal work—not answering intake calls or calendar questions. Our trained legal receptionists handle first-touch inquiries with professionalism and care, keeping leads warm and moving forward while you stay focused on your caseload.
"We already have a receptionist"
Great—think of us as your 24/7 overflow safety net. If your front desk is busy, out to lunch, or it’s after hours, calls automatically forward to us. No more voicemails, no more missed cases—just seamless, professional coverage that protects your firm’s reputation.
"I don’t have time to train your team"
You don’t have to. We handle onboarding in under 20 minutes. You share your intake process, preferred language, and call flow—and we take it from there. Our receptionists are already trained in legal intake for firms just like yours.
"My business is seasonal or unpredictable"
Perfect. Our service is flexible, month-to-month, with no long-term commitments. Whether you’re scaling up during a busy trial period or dialing back between cases, we match your call volume—without locking you into a fixed plan.
"I need someone who can schedule consultations and follow-ups"
You got it. We don’t just answer calls—we book consultations, confirm appointments, and manage follow-ups in real time so no opportunity slips through the cracks.
"I require instant message notifications about my calls"
Timely communication is critical, and we prioritize always keeping you in the loop. Our remote receptionists can send you text messages or emails about your calls, ensuring you’re immediately informed about critical interactions, messages, or any emergency that demands your attention.
"My business requires a personalized approach to every caller"
Our receptionists are not just trained; they’re molded to fit seamlessly into your business model. We understand the importance of personalization in every customer interaction. Thus, we invest time in detailed, client-specific training sessions, ensuring that every call is answered with a tailored, individual approach that mirrors your in-house reception. Our team becomes well-versed with your offerings, clientele, and brand voice, ensuring every caller feels acknowledged, valued, and personally attended to.